Frequently Asked Questions

In-Stock Orders Are Typically Processed And Shipped Within 24 Hours Of Purchase. Once Your Order Ships, You Will Receive A Shipping Confirmation With Tracking Information.Pre-Order Items Have Separate Processing And Shipping Timeframes, Which Will Be Listed In The Individual Product Description. 💕

Once Your Order Has Shipped, You Will Receive A Shipping Confirmation With Your Tracking Information. Please Allow Time For The Carrier To Update Your Tracking Status After Your Package Has Been Accepted.Be Sure To Double-Check Your Email Address At Checkout So You Don’t Miss Your Order And Tracking Updates. 💕

Pre-Order Items Are Items Available To Purchase Before They Are Ready To Ship. Each Pre-Order Item Will Include An Estimated Processing And Shipping Timeframe In The Product Description.Please Review The Estimated Timeline Before Placing Your Order. Pre-Order Timeframes Are Estimates And May Vary. Once Your Pre-Order Ships, Tracking Information Will Be Provided. 💕

We Recommend Reviewing Our Size Chart As A General Sizing Guide Before Placing Your Order. Please Keep In Mind That Fit May Vary Depending On The Style, Fabric, And Stretch Of Each Item.Be Sure To Check The Individual Product Description For Any Additional Fit Or Sizing Details Before Choosing Your Size.

Order Changes Or Cancellations Must Be Requested As Soon As Possible After Your Order Is Placed. Once An Order Has Entered Processing Or Has Shipped, We Are Unable To Make Changes Or Cancellations.Pre-Order Items Cannot Be Canceled Once The Order Has Been Placed. Please Review All Item Details, Sizing, And Estimated Pre-Order Timeframes Before Completing Your Purchase. 💕

All Sales Are Final. ShiKouture Boutique Does Not Accept Returns Or Exchanges. Please Review All Product Details, Sizing Information, And Your Order Carefully Before Completing Your Purchase. Pre-Order Items Are Also Final Sale And Cannot Be Returned Or Exchanged. 💕

If You Receive A Damaged Or Incorrect Item, Please Contact ShiKouture Boutique Within 48 Hours Of Delivery. Include Your Order Number And Clear Photos Showing The Issue So We Can Review It And Assist You.Please Do Not Wear, Wash, Alter, Or Remove Tags From The Item Before Contacting Us. Claims Submitted After 48 Hours May Not Be Eligible For Review. 💕

We Accept Major Credit And Debit Cards, Along With Select Buy Now, Pay Later Options. Available Payment Methods Will Be Displayed At Checkout. All Payments Must Be Successfully Completed Before An Order Can Be Processed. 💕

Yes! ShiKouture Boutique May Offer Special Promotions, Discounts, And Promo Codes From Time To Time. Be Sure To Follow Us On Social Media And Check Our Website For Current Offers.Promo Codes Must Be Entered At Checkout And Cannot Be Applied After An Order Has Been Placed. 💕

Promo Code Terms May Vary By Promotion. If A Promo Code Cannot Be Combined With Another Offer, This Will Be Noted In The Promotion Details.Please Review All Promo Code Terms Before Checkout, As Discounts Cannot Be Applied After An Order Has Been Placed. 💕

If An Item Sells Out, It May Or May Not Be Restocked. We Recommend Checking Back On Our Website And Following ShiKouture Boutique On Social Media For Restock Updates And New Arrivals.See Something You Love? Don’t Wait Too Long—Some Styles May Not Return. 💕

Most Items Are Limited And May Not Be Restocked Once They Sell Out. If You See Something You Love, We Recommend Grabbing It While It’s Available! 💕

Yes! Free Local Pickup Is Available By Appointment Only. Customers Must Place Their Order Online First, Then Contact Us At The Number Provided On Our Website To Arrange Pickup. Your Pickup Time And Location Will Be Provided Once Your Appointment Is Confirmed.Prefer Local Delivery? Local Delivery May Be Available For An Additional Fee Based On Your Location And Distance. Please Contact Us To Confirm Availability, Delivery Fee, And Arrange A Delivery Time. Local Delivery Is By Appointment Only And Is Available Within Select Areas.

You Can Contact ShiKouture Boutique Through Our Contact Form, By Email, Or By Phone/Text Using The Contact Information Provided On Our Website.For Questions About An Existing Order, Please Include Your Order Number So We Can Assist You As Quickly As Possible. 💕

At This Time, ShiKouture Boutique Does Not Offer Wholesale Purchasing. Our Pieces Are Available For Individual Retail Purchase Through Our Website. 💕